What is Ocoro?
Ocoro Divinity is an international fashion brand that celebrates the beautiful connection between art, freedom, and the very essence of being.
Are your creations truly handmade?
Yes, every single one of our pieces is handmade locally with love, by a boutique of empowered women. Using natural fibers and time-honored artisanal techniques. This ensures the highest quality and a soulfully unique essence in every creation.
Can I buy Ocoro in Store?
Yes you can find our current locations by searching in our store locator
Do You Ship Internationally?
Absolutely! We offer international shipping so you can embrace a piece of Ocoro Divinity, no matter where you are in the world.
How long will it take for my international order to arrive?
We dispatch orders within 1 business day however, shipping time can vary depending on its destination. You will be notified at checkout but here are some general estimates:
- Colombia: 2-3 business days.
- Mexico: 3 business days.
- United States: 5 to 7 business days.
- Europe: 7 to 9 business days.
We’ll provide you with a tracking number so you can follow your order’s journey every step of the way.
What payment methods do you accept?
We welcome a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.
If you are in Colombia, you have a lovely array of additional options:
- Credit and debit cards.
- Bancolombia Button.
- QR Code.
- Nequi.
- Cash.
- PSE.
May I exchange or return an item?
Yes, darling. We graciously accept returns and exchanges within 30 days of you receiving your product, as long as the garment is unworn and in its perfect, original condition. Please consult our full return policy for more details.
How can I find my perfect fit?
On each product page, you will discover a detailed size guide. We gently recommend reviewing this guide before making your purchase to ensure a flawless fit. If you have any questions, our customer care team would be delighted to assist you.
Do you offer personalization for your pieces?
All of our beloved pieces can be tailored just for you. Please connect with us to explore the beautiful possibilities and create something that is uniquely yours.
How may I get in touch with your customer care team?
You can reach us through the contact form on our website or by sending a lovely email to contac@ocoro.co. Our team is here and happy to help you with any inquiry you may have.
Where can I follow the latest news and collections from Ocoro Divinity?
Join our beautiful community! Follow us on our social channels (Instagram, Facebook, Pinterest, Tik Tok) and subscribe to our newsletter to receive the latest news, collection unveilings, and exclusive offerings directly to your inbox.